Job Description
Administrative professionals, are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding sales career? Join our team at Ace Handyman Services. Over the past 30 years since we were founded, Ace Handyman Services has become a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers. As we continue to grow, we are looking for highly organized and motivated candidates just like you to serve as Inside Sales Representatives.
Here is just some of what we have to offer:
- Competitive pay ranging from $13-15 per hour depending on experience
- Health insurance (Full Time Employees)
- Aflac
- Flexible scheduling
- Regular pay reviews
Job Responsibilities
As an Inside Sales Representative, you will be responsible for taking inbound customer sales while organizing work and project schedules for our remodeling craftsmen. This will require that you provide customers with information and expert advice on our services, pricing, and availability. You will also provide support for our remodeling craftsmen, helping them to solve a variety of material ordering and scheduling issues as they arise.
Your specific duties in this role will include:
Responding to customer inquiries via phone and email:
- Coordinating the schedule and material ordering processes for multiple remodeling technicians and projects
- Writing Thank You Notes to our customers
- Returning customers calls as needed and following up with past customers
- Performing paperwork and filing duties
- Solving operational issues as they occur
Job Requirements
We are looking for Inside Sales Representatives who are highly organized and detail-oriented, with a strong administrative background. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to interact effectively with both customers and our remodeling teams. You will also need strong problem-solving and conflict-resolution skills and the ability to think on your feet on an independent basis.
Specific qualifications for the role include: Owner MUST customize. Below are samples only
- High school diploma or GED
- Background in construction or a related field is required
- 3-5 years administrative assistant experience
- Desire and personality to learn inside sales
- Background scheduling work for others
- Strong customer service skills
- Solid typing skills; ten-key skills, a plus
- Great multitasking and prioritization skills
- Sales and/or Marketing – a basic understanding of sales and marketing and the differences between the two, a plus
- Customer-facing experience, a plus
Build a fun and rewarding career with an industry leader!
Apply now! Please no phone calls.
The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.
Most of the projects completed are for Repeat and Referral Customers—folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting "Show Me All Jobs" above.
