Job Benefits
- Positive work environment
- Locally owned company with the backing of national brand, Ace Hardware
- W-2 status
- Fun, collaborative environment
- Paid time off
- Training
- Opportunity for advancement
We are Stockton's longest running Ace Hardware store. Family owned and operated for over 40 years. We are currently seeking a highly motivated, detail oriented, professional Assistant Store Manager for a fast paced customer service based work environment. Someone who possesses a strong work ethic, ability to demonstrate team management skills, as well as assisting our customers. Being the best at customer service is what we are known for. We are looking for someone with leadership experience, as well as knowledge in the following departments.
- Hand and power tools
- Paint and surface preparation
- Electrical and lighting
- Plumbing
- Hardware
- Lawn and garden
- Irrigation
- Outdoor power equipment
- BBQ and outdoor living
Excellent communication skills
Being the best at customer service is what we are known for. We need someone who is able to professionally communicate with our team, and identify customers needs, as well as clearly communicating solutions for them.
Professional appearance
Professionalism and overall appearance are crucial for us and our store's image. We need someone who is punctual with reliable transportation to and from work everyday.
Job responsibilities
- Assist in coordinating daily store and customer service operations
- Manage store in the Manager's absence
- Monitor and maintain store inventory, including ordering products and supervising stock levels
- Assist in employee evaluations, and providing coaching/training sessions
- Resolve customer complaints and queries, ensuring high levels of customer satisfaction
- Ensure the store's cleanliness and visual standards are maintained
- Support the Manager in implementing company policies and operational procedures
- Handle day-to-day issues and escalate major concerns to Manager when needed
- Help create staff schedules and ensure adequate coverage during shifts
Qualifications
- Leadership experience in a retail setting
- Reliable transportation to and from work
- Flexible schedule, and ability to cover shifts
- Strong work ethic and professional demeanor
- Excellent communication and customer service skills
- Collaborative, optimistic and dependable
Pay and schedule will be discussed upon interview and hiring. If this sounds like the type of position you've been looking for, we look forward to hearing from you.
The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.
Most of the projects completed are for Repeat and Referral Customers—folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting "Show Me All Jobs" above.
Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.
