Customer Service Representative Columbus

Customer Service Representative

Part Time • Columbus
Description

Join our team as a Customer Service Representative at Ace Handyman Services! In this vital role, you will be the friendly voice answering customer inquiries and providing exceptional support. A typical day includes communicating with clients over the phone, assisting with scheduling service appointments, and utilizing digital platforms to ensure smooth operations. Your goal is to make every customer interaction positive and efficient, helping us maintain our reputation for outstanding service.

Requirements

  • Availability between 8 AM - 12 PM, Monday through Friday

  • Willingness to work in person at our office location

  • Strong communication skills, comfortable answering phones and interacting with clients

  • Technologically proficient, comfortable using digital platforms to support daily work

Nice to Have

  • Previous customer service experience in construction or home services

  • Experience working in a call center environment

Benefits

  • Competitive salary ranging from $14 to $16 per hour

  • Opportunities for professional growth and development

  • Enjoy a work-life balance with no weekend work!

About Ace Handyman Services

Ace Handyman Services is a network of top-rated handyman franchises dedicated to providing high-quality home repair and improvement services. Our mission is to create lasting relationships with our customers through exceptional service and professionalism. We believe in the value of hard work and integrity, and we strive to become the go-to source for home improvement solutions in our communities.
Compensation: $14.00 - $16.00 per hour




Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.

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What Makes Ace Handyman Services Unique?

Ace Handyman Services Craftsmen are empowered and given much more flexibility than others in our industry. For example, they are in charge of their own job sites, and given the freedom to interact directly with Homeowners and Property Managers to suggest work that will improve safety, preserve their largest investment, and truly help them to love their homes and commercial buildings.

Ace Handyman Services’ work itself is often indoors in temperature-controlled environments, and is primarily of lighter-duty than new construction projects.  There are Franchise Owners and Office Managers to assist with the day-to-day operations and administrative side of the business allowing our Craftsmen to focus on the tasks at-hand and provide our customers with professional services that delight our customers.  Our Franchise Owners are successful, business-savvy individuals, who are ethical and treat their Staff like Family. The safety and well-being of TEAM members is a top priority. Many of our Craftsmen are former business owners themselves and after working for an Ace Handyman Services local office, even for a short time, they have no desire to be out on their own or operating their small businesses any longer.   

 

Craftsmen are Empowered and Given Flexibility
Staff Members Are Treated Like Family
Work is Often Indoors, in Temperature-Controlled Environments
Office Managers & Franchise Owners Take Care of Admin Tasks