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Master Craftsman (Handyman/Carpenter) Westerville

Master Craftsman (Handyman/Carpenter)

Full Time • Westerville
Responsive recruiter
Benefits:
  • 401(k)
  • 401(k) matching
  • Company car
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Profit sharing
Compensation: $28.00–$32.00 per hour ($58,000–$66,500/yr + performance bonuses)
Job Type: Full-Time
Schedule: Monday–Friday, 8:00am–5:00pm
Location: Columbus, OH (On-site)

ABOUT THE COMPANY

Ace Handyman Services Columbus Group is the largest franchise office in the Ace Handyman system, maintaining the highest sales ranking for 7 of its 11 years in business. Staffed with over 20 craftsmen and backed by the national Ace Hardware brand, we are a locally owned company with a proven track record of success, profitability, and taking care of our people.

POSITION SUMMARY

As the Master Craftsman at Ace Handyman Services, you are the best of the best — the go-to expert our clients trust for their biggest, most challenging projects. These key leadership roles are responsible for completing complex, cross-trade jobs including larger remodels, setting the highest standard of quality, professionalism, and customer care. This role requires exceptional technical expertise across all major trades, the ability to mentor and guide fellow craftsmen, and outstanding problem-solving, adaptability, and communication skills. More than a skilled tradesperson, a Master Craftsman embodies leadership — fostering trust, maintaining efficiency, and representing the excellence of our brand in every interaction.

DUTIES & RESPONSIBILITIES

1. Lead Complex Projects
Take charge of large remodels and advanced repair projects across multiple trades — carpentry, drywall, tile, electrical, plumbing, painting, flooring, and exterior repairs — including bathroom remodels and deck refacing.

2. Diagnose & Plan
Assess challenging home projects and develop accurate solutions, work plans, and estimates. Use your expertise to set clear expectations and ensure success from start to finish.

3. Run the Jobsite
Self-manage your projects, keeping everything on schedule, safe, and running smoothly. Lead others on the jobsite with confidence, providing direction and guidance when needed.

4. Be the Brand Expert
Represent Ace Handyman Services with professionalism, integrity, and consistency. Show others what "done right" looks like by modeling best practices and high standards.

5. Delight Customers
Serve as the main point of contact for clients during projects. Communicate clearly and kindly, making sure every customer feels respected, informed, and thrilled with the final result.

6. Mentor & Support Others
Share your knowledge by coaching and training fellow craftsmen. Help build a positive, supportive, high-performing team culture.

7. Take Care of Tools & Resources
Use and maintain professional-grade tools with pride. Make smart use of materials and resources to keep projects efficient and cost-effective.

8. Stay Organized
Keep track of daily progress, materials, and time. Ensure everything is documented so projects are smooth and transparent.

QUALIFICATIONS

Education & Experience:
- High school diploma or GED required
- Minimum 10+ years of broad, hands-on experience across multiple trades (plumbing, carpentry, electrical, drywall, painting)
- Proven ability to lead, mentor, and train other craftsmen
- Must own tools — everyday essentials through power tools and specialty tools
- Estimating experience is a bonus

Mathematical & Computer Skills:
- Strong math skills required for advanced estimating, measurements, and complex project planning
- Proficient with tablet and/or phone for estimating, timekeeping, dispatching, and purchasing
- Strong knowledge of electronic communication and documentation practices

Other Requirements:
- Valid driver's license required
- Must pass background check and drug screening
- Must be comfortable working at heights up to 32 feet or higher (unless otherwise approved by management)

COMPENSATION & BENEFITS
- $28–$32/hr + performance bonuses
- Company vehicle — all expenses paid
- Company credit card — no out-of-pocket expenses
- Health insurance (Cigna)
- Dental & vision insurance
- 401(k) + matching + profit sharing
- Paid holidays, vacation & sick time
- Growth into leadership/management roles

WHAT WE OFFER
- Consistent, year-round work — Monday through Friday, 8:00am–5:00pm
- Full office support — you focus on the work, not the paperwork
- W-2 status with the flexibility of an independent job
- No business headaches — we handle marketing, scheduling, and billing
- Locally owned company with the backing of a national brand, Ace Hardware
- Over 10 years of proven franchise office success and profitability
Compensation: $28.00 - $32.00 per hour




Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.

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What Makes Ace Handyman Services Unique?

Ace Handyman Services Craftsmen are empowered and given much more flexibility than others in our industry. For example, they are in charge of their own job sites, and given the freedom to interact directly with Homeowners and Property Managers to suggest work that will improve safety, preserve their largest investment, and truly help them to love their homes and commercial buildings.

Ace Handyman Services’ work itself is often indoors in temperature-controlled environments, and is primarily of lighter-duty than new construction projects.  There are Franchise Owners and Office Managers to assist with the day-to-day operations and administrative side of the business allowing our Craftsmen to focus on the tasks at-hand and provide our customers with professional services that delight our customers.  Our Franchise Owners are successful, business-savvy individuals, who are ethical and treat their Staff like Family. The safety and well-being of TEAM members is a top priority. Many of our Craftsmen are former business owners themselves and after working for an Ace Handyman Services local office, even for a short time, they have no desire to be out on their own or operating their small businesses any longer.   

 

Craftsmen are Empowered and Given Flexibility
Staff Members Are Treated Like Family
Work is Often Indoors, in Temperature-Controlled Environments
Office Managers & Franchise Owners Take Care of Admin Tasks
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