Customer Service Rep Part Time New Lenox (Will)

Customer Service Rep Part Time

Part Time • New Lenox (Will)
Benefits:
  • Competitive salary
  • Flexible schedule
  • Paid time off
Are you a people person who enjoys helping others? Do you have great phone skills and an eye for detail? Ace Handyman Services of Lincoln Way is looking for a Part-Time Customer Service Representative to join our office team!

As one of the most trusted names in home improvement, we’re committed to delivering top-notch service to homeowners in our community. We’re seeking a friendly, organized, and reliable individual to be the first point of contact for our customers.

What You’ll Do:
Answer inbound calls and respond to customer inquiries
Provide "ballpark" estimates, schedule appointments and follow up with customers
Collect and enter project details accurately
Support craftsmen and the office team with scheduling and administrative tasks
Provide a positive customer experience from first contact through project completion

What We’re Looking For:
Excellent phone and interpersonal communication skills
Strong attention to detail and ability to multi-task
Prior customer service experience required taking inbound calls, preferably in a service business in the construction or building trades
Basic computer skills and comfort working in scheduling/dispatch software
Basic knowledge of home improvement and DIY home projects is a plus
Experience with Service Titan field management software or similar is a plus

Position Details:
Part-time: 18-23 hours/week
Weekday hours, 8am - 4:30pm, flexible schedule
In-office position located in New Lenox, IL
Pay based on experience
Compensación: $20.00 - $25.00 per hour




Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.

(si ya tienes un currículum en Indeed)

O aplicar aquí.

* campos requeridos

Ubicación
Or
Or

What Makes Ace Handyman Services Unique?

Ace Handyman Services Craftsmen are empowered and given much more flexibility than others in our industry. For example, they are in charge of their own job sites, and given the freedom to interact directly with Homeowners and Property Managers to suggest work that will improve safety, preserve their largest investment, and truly help them to love their homes and commercial buildings.

Ace Handyman Services’ work itself is often indoors in temperature-controlled environments, and is primarily of lighter-duty than new construction projects.  There are Franchise Owners and Office Managers to assist with the day-to-day operations and administrative side of the business allowing our Craftsmen to focus on the tasks at-hand and provide our customers with professional services that delight our customers.  Our Franchise Owners are successful, business-savvy individuals, who are ethical and treat their Staff like Family. The safety and well-being of TEAM members is a top priority. Many of our Craftsmen are former business owners themselves and after working for an Ace Handyman Services local office, even for a short time, they have no desire to be out on their own or operating their small businesses any longer.   

 

Craftsmen are Empowered and Given Flexibility
Staff Members Are Treated Like Family
Work is Often Indoors, in Temperature-Controlled Environments
Office Managers & Franchise Owners Take Care of Admin Tasks