Office Manager / Sales & Service Marion

Office Manager / Sales & Service

Full Time • Marion
Benefits:
  • 401(k)
  • Paid time off
  • Tuition assistance
Ace Handyman Services Cedar Rapids and Iowa City, a locally-owned member of the Ace Hardware family, is looking for a full-time Office Manager with Sales experience, to serve as the glue for a small team in our Marion office.

Providing residential and commercial property maintenance and repair services throughout the corridor region, we are seeking an experienced professional to handle customer interactions, internal coordination, and administrative functions for our small team.  This is not an entry level position and requires sales and customer service experience.

Annual Pay Range: $40,000-$55,000, depending on skills and experience

What we offer:
  • Regular performance reviews with opportunities for pay increases
  • Competitive hourly pay + allowances + incentives = great compensation package!
  • Friendly, supportive, and flexible environment = no evenings or weekends!
  • Paid holidays and vacation
  • 401(k) plan
  • Skills development and career-growth opportunities
  • On-the-job training provided 
Job requirements: (Please do not apply if you don't meet these qualifications)
  • Sales experience (minimum 7 years)
  • Exceptional customer service skills / ability to build rapport over the phone
  • Proficient in using technology
  • Outstanding communication skills - verbal and written
  • Basic math skills
  • Energetic and self-motivated
Additional qualifications:
  • Friendly, positive, customer-focused attitude
  • Comfortable multi-tasking in a fast-paced, dynamic environment
  • Organized and detail-oriented
  • Clear communicator (verbal & written)
  • Problem-solver
  • Flexible, team player
Preferred Skills:
  • Estimating experience
  • Trades / Home Improvement / Construction industry background
  • Accounting familiarity
  • Service Titan software experience
  • Social Media expertise
  • Familiarity with general property terminology  
Join our team and love your job again!
Compensation: $40,000.00 - $55,000.00 per year




Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.

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What Makes Ace Handyman Services Unique?

Ace Handyman Services Craftsmen are empowered and given much more flexibility than others in our industry. For example, they are in charge of their own job sites, and given the freedom to interact directly with Homeowners and Property Managers to suggest work that will improve safety, preserve their largest investment, and truly help them to love their homes and commercial buildings.

Ace Handyman Services’ work itself is often indoors in temperature-controlled environments, and is primarily of lighter-duty than new construction projects.  There are Franchise Owners and Office Managers to assist with the day-to-day operations and administrative side of the business allowing our Craftsmen to focus on the tasks at-hand and provide our customers with professional services that delight our customers.  Our Franchise Owners are successful, business-savvy individuals, who are ethical and treat their Staff like Family. The safety and well-being of TEAM members is a top priority. Many of our Craftsmen are former business owners themselves and after working for an Ace Handyman Services local office, even for a short time, they have no desire to be out on their own or operating their small businesses any longer.   

 

Craftsmen are Empowered and Given Flexibility
Staff Members Are Treated Like Family
Work is Often Indoors, in Temperature-Controlled Environments
Office Managers & Franchise Owners Take Care of Admin Tasks