Business Operations Assistant (Estimating, Sales, and Marketing) Charlotte, NC

Business Operations Assistant (Estimating, Sales, and Marketing)

Part Time • Charlotte, NC
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
Overview:

We seek a dynamic and organized individual to join our team as a Business Operations Assistant. This role encompasses various responsibilities including estimating, sales, and marketing tasks among others. This role requires strong attention to detail, excellent communication skills, and the ability to thrive in a fast-paced environment. 
 
Prepare Estimates:

·        Manage the company BID process from start to finish.
·        Check emails/web portals for BID invitations (RFI, RFP, and RFQ)
·        Attend pre-bid meetings
·        Review, analyze, and understand BID project requirements, specifications, and datelines.
·        Complete required pre-bid forms and prequalification questionnaires.
·        Serve as a liaison between the company and external entities providing/requesting information.
·        Prepare intention to bid and review bid proposals with Management.
·        Provide bid proposals (email or sealed bid).

 Brand Awareness/Sales:

·        Search and engage with prospective commercial clients to understand their needs and recommend suitable solutions.
·        Prepare and deliver Brand Awareness/Sales presentations and proposals via phone/zoom calls or in person.
·        Negotiate pricing and contract terms to close deals.
·        Maintain strong relationships with existing clients and ACE stores to foster repeat business.
·        Assist with developing Brand Awareness/Sales strategies to meet revenue targets.

Marketing:

·        Support the development and implementation of marketing campaigns and initiatives.
·        Track the performance of the marketing campaigns for effectiveness. 
·        Conduct market research to identify trends and opportunities.
·        Manage ACE Store's relationship and maintain stock of brochures, business cards, and other PPC materials.
·        Manage social media accounts and engage with followers to enhance brand visibility.
·        Coordinate and attend promotional events and activities.

Administrative:

·        Review project paperwork to ensure completeness.
·        Listen to inbound/outbound calls for quality assurance.
·        Foster a positive and collaborative work environment.
·        Serve as the Office Manager's backup.
·        Other tasks assigned by Management

Preferred Qualifications:

·        Bachelor’s degree in business administration, marketing or equivalent experience.
·        Knowledge or experience using estimation software (PlanSwift, STACK or Buildxact) is preferred but not required. 
·        Experience using Microsoft Office Suite (Excel, Word, PowerPoint, and Microsoft Project)
·        Ability to multitask and prioritize workload effectively.
·        Attention to detail and accuracy in all work.
·        Strong negotiation and persuasion skills.
·        Adaptability to evolving business needs and priorities.
·        Proficiency in English. Spanish is preferred but not required. 
·        Experience working in a multicultural environment is preferred but not required.
·        Knowledge of industry-specific regulations and standards.
·        Certification in sales or estimation techniques is preferred but not required.

Benefits:

·        Flexible work schedule.
·        Competitive hourly wage commensurate with experience.
·        Opportunities for professional development and advancement within the company.
·        Collaborative and supportive work environment.
·        Option to be converted as a full-time employee.
 
Equal Opportunity Employer:

We are committed to creating a diverse and inclusive workplace and welcome applications from all qualified individuals regardless of race, ethnicity, religion, gender, sexual orientation, age, disability, or any other status protected by applicable laws.
Compensation: $16.00 - $18.00 per hour




Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.

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What Makes Ace Handyman Services Unique?

Ace Handyman Services Craftsmen are empowered and given much more flexibility than others in our industry. For example, they are in charge of their own job sites, and given the freedom to interact directly with Homeowners and Property Managers to suggest work that will improve safety, preserve their largest investment, and truly help them to love their homes and commercial buildings.

Ace Handyman Services’ work itself is often indoors in temperature-controlled environments, and is primarily of lighter-duty than new construction projects.  There are Franchise Owners and Office Managers to assist with the day-to-day operations and administrative side of the business allowing our Craftsmen to focus on the tasks at-hand and provide our customers with professional services that delight our customers.  Our Franchise Owners are successful, business-savvy individuals, who are ethical and treat their Staff like Family. The safety and well-being of TEAM members is a top priority. Many of our Craftsmen are former business owners themselves and after working for an Ace Handyman Services local office, even for a short time, they have no desire to be out on their own or operating their small businesses any longer.   

 

Craftsmen are Empowered and Given Flexibility
Staff Members Are Treated Like Family
Work is Often Indoors, in Temperature-Controlled Environments
Office Managers & Franchise Owners Take Care of Admin Tasks