Customer Service Specialist Madison

Customer Service Specialist

Part Time • Madison
Benefits:
  • 401(k) matching
  • Company parties
  • Opportunity for advancement
  • Flexible schedule

Part-Time Customer Service Representative

Join Our Team!

We are looking for a friendly, organized, and detail-oriented Part-Time Customer Service Representative to help provide an exceptional experience for our customers. If you enjoy talking with people, staying organized, and being part of a fun and supportive team, we'd love to hear from you!

Responsibilities

  • Answer incoming phone calls with enthusiasm and professionalism.

  • Schedule appointments efficiently and accurately.

  • Respond to customer emails in a timely manner.

  • Provide outstanding customer service and help create a positive experience for every customer.

  • Maintain accurate records and appointment schedules.

  • Communicate effectively with customers and team members.

What We're Looking For

  • A fun, engaging, and upbeat personality on the phone.

  • Excellent communication and customer service skills.

  • Strong organizational skills and attention to detail.

  • Ability to multitask and manage priorities effectively.

  • Comfortable using computers, email, and scheduling software.

  • Reliable, dependable, and self-motivated.

  • Previous customer service or administrative experience is a plus, but not required.

Schedule

  • Part-time position (12–24 hours per week).

  • Flexible schedule with hours that can accommodate school, family, or other commitments.

  • Opportunity for additional hours as the business grows.

Why Join Us?

  • Friendly and supportive work environment.

  • Flexible scheduling and excellent work-life balance.

  • Opportunity to make a real difference in customers' experiences.

  • Competitive pay based on experience.

If you love helping people, enjoy talking with customers, and take pride in keeping things organized, we'd love to meet you. Apply today and become part of our team!



Build a fun and rewarding career with an industry leader!
Apply now!
Compensation: $18.00 - $22.00 per hour




Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.

Apply here.

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What Makes Ace Handyman Services Unique?

Ace Handyman Services Craftsmen are empowered and given much more flexibility than others in our industry. For example, they are in charge of their own job sites, and given the freedom to interact directly with Homeowners and Property Managers to suggest work that will improve safety, preserve their largest investment, and truly help them to love their homes and commercial buildings.

Ace Handyman Services’ work itself is often indoors in temperature-controlled environments, and is primarily of lighter-duty than new construction projects.  There are Franchise Owners and Office Managers to assist with the day-to-day operations and administrative side of the business allowing our Craftsmen to focus on the tasks at-hand and provide our customers with professional services that delight our customers.  Our Franchise Owners are successful, business-savvy individuals, who are ethical and treat their Staff like Family. The safety and well-being of TEAM members is a top priority. Many of our Craftsmen are former business owners themselves and after working for an Ace Handyman Services local office, even for a short time, they have no desire to be out on their own or operating their small businesses any longer.   

 

Craftsmen are Empowered and Given Flexibility
Staff Members Are Treated Like Family
Work is Often Indoors, in Temperature-Controlled Environments
Office Managers & Franchise Owners Take Care of Admin Tasks