Inside Sales and Scheduling Position

Ace Handyman Services of Denver (a division of Ace Hardware) is the fastest-growing company in the home improvement, repair and maintenance industry. This position serves as the primary point of contact in delivering our trademark helpful solutions and education to all customers, as well as consistently delivering exceptional service. Community is important to us and that starts with a team that takes care of each other. We strive to offer an employee-friendly work environment with opportunities to grow in our company.

Benefits:

Competitive earnings
Incentive Bonus
Health Insurance
Dental and vision
Life Insurance
Disability Insurance
401(k) Matching
Paid Time Off
Advancement opportunities

We are Denver's top-rated handyman, repair, and light remodeling companies. Since 1998, we have provided homes and business throughout the Denver area with quality craftsmanship for all of their handyman needs. We are currently seeking a highly motivated and professional Inside Sales and Scheduling Rep.

Key Responsibilities:

Professionally respond to incoming sales calls and follow up with online leads
Offer accurate job estimates and close the sale over the phone
Create and maintain our handyman job schedule
Adjust the schedule as needed
Conduct follow up calls with customers
Accurately enter information into our CRM and sales software
Work closely with our Handyman team to ensure a smooth transition from sales to service delivery
Work towards and achieve individual and team sales goals

Basic Qualifications and Experience:

Proven track record of success in sales and customer service.
Quick thinker, organized and superb multi-tasking skills.
Excellent communication and interpersonal skills.
Self-motivated with a great attitude and ability to accurately communicate and close services on the phone.
Proficient in Microsoft Office, Teams and multiple software platforms.
Dispatching skills; Service Titan experience a plus!
Valid driver's license and reliable transportation.

If you are a driven individual passionate about sales and customer service, we encourage you to apply for this exciting opportunity. Please submit your resume detailing your qualifications for this position. We look forward to your application and for you to join our team!

Compensation: $22.00 - $26.00 per hour

The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.

Most of the projects completed are for Repeat and Referral Customers—folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting "Show Me All Jobs" above.

Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.

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What Makes Ace Handyman Services Unique?

Ace Handyman Services Craftsmen are empowered and given much more flexibility than others in our industry. For example, they are in charge of their own job sites, and given the freedom to interact directly with Homeowners and Property Managers to suggest work that will improve safety, preserve their largest investment, and truly help them to love their homes and commercial buildings.

Ace Handyman Services’ work itself is often indoors in temperature-controlled environments, and is primarily of lighter-duty than new construction projects. There are Franchise Owners and Office Managers to assist with the day-to-day operations and administrative side of the business allowing our Craftsmen to focus on the tasks at-hand and provide our customers with professional services that delight our customers. Our Franchise Owners are successful, business-savvy individuals, who are ethical and treat their Staff like Family. The safety and well-being of TEAM members is a top priority. Many of our Craftsmen are former business owners themselves and after working for an Ace Handyman Services local office, even for a short time, they have no desire to be out on their own or operating their small businesses any longer.

Craftsmen are Empowered and Given Flexibility

Staff Members Are Treated Like Family

Work is Often Indoors, in Temperature-Controlled Environments

Office Managers & Franchise Owners Take Care of Admin Tasks